AI Answering Service & Automated Booking for ServiceTitan.
Connect your phones directly to your ServiceTitan dispatch board. As-Nexus answers inbound calls instantly, qualifies customers, books appointments directly into your open slots, and synchronizes call summaries in real-time, eliminating human office lag and preventing double bookings.
Unifying Inbound Call Capture with ServiceTitan Operations
Instant Inbound Capture
Every call is answered within 1 second. The As-Nexus conversational engine identifies if it is a service request, installation estimate, or maintenance call, and structures the intake data.
Live Dispatch Booking
Our integration queries your ServiceTitan job calendar in real-time, finds available technician windows based on capacity and service zones, and books the appointment directly.
Immediate Sync & Summaries
The call recording, word-for-word transcript, and a highly structured summary are pushed immediately into the customer record in ServiceTitan, alerting your dispatchers.
Clean Operational Flow
Forget superficial, disconnected answering services. As-Nexus operates as a native, highly capable member of your dispatch team directly inside your software:
- Live Job Booking: Creates jobs, schedules appointments, and links them directly to the appropriate business unit in ServiceTitan.
- Intelligent Dispatch Logic: Follows your exact dispatching parameters: filtering by zones, emergency-status, and individual technician specialties.
- Emergency Guardrails: Identifies hazardous situations (no AC in heatwaves, flooding active leaks, electrical faults) and triggers high-priority alerts to dispatchers.
- Secure API Authentication: Connects securely using OAuth credentials, protecting your client information and transaction data.
As-Nexus Answering Logic
API STATUS: CONNECTED
STEP 01 // INBOUND PHONE CAPTURE
AI resolves client address, HVAC issue (compressor failure), and urgency.
STEP 02 // SERVICETITAN CALENDAR QUERY
Retrieves open job slots for "AC Repair" matching zone ZIP: 77001.
STEP 03 // JOB CREATE & NOTIFY
Books job ID #89772 for tomorrow 8am-12pm. Sends technician alert.
Ready to Capture Every Service Opportunity?
Stop letting inbound phone leads move on to the next contractor on Google. By linking your ServiceTitan account with As-Nexus, you convert missed calls instantly, keep your technicians' schedules full, and manage your operations with complete predictability.
We'll Build a Live ServiceTitan Answering Demo in 24 Hours
You don't need to pay setup fees or commit to long-term plans to see the results. We will build a customized call handling prototype trained specifically on your services and booking rules for you to test live.